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SimaPro 7

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SimaPro Service Contracts

The SimaPro Service Contract ensures you of regular database and software updates. Your questions will be answered by the SimaPro helpdesk. Further, you can join the SimaPro Internet User Group.

A service contract is always included in temporary licenses. Indefinite licenses come with a free first year service contract.

Service contract

Database updates

Our database updates save you time. You will regularly receive new inventory data and impact assessment methods, so you don't have to collect and enter all data yourself. Remember that collecting data is the most costly in any LCA study!  

Certain databases updates may be excluded from the service contract, for example the ecoinvent database

Software updates

Make sure you work with the latest version and the newest features. Not only patches, upgrades to newer versions of SimaPro (such as SimaPro 6) are included in the service contract at no extra costs.    

SimaPro Helpdesk

The SimaPro helpdesk will answer your questions about SimaPro as quickly as possible. The helpdesk can be contacted by phone, fax, or e-mail.

SimaPro comes with extensive on-line help and a range of manuals, that help you finding the first answers to your questions.

SimaPro User Group

The SimaPro Internet User Group is an e-mail discussion list where registered SimaPro users post questions and share information on LCA data sources, discuss methodology, etcetera. Your contributions are directly e-mailed to all other members of the group, and you automatically receive each contribution of the other members.

Additionally, you can join the LCA discussion list. This list is open for everyone interested in Life Cycle Assessment issues.

Service Contract Pricing

For an overview of the service contract prices, please click here. You can order 2 or 3 years of service contract in advance at an attractive discount. 

A service contract is always included in temporary licenses and does not need to be ordered separately.

Service Contract Ordering

A few months before your service contract expires, Life Cycle Strategies will contact you to discuss prolongation. Prolongation of a service contract is optional and non automatic.  

After receipt of your Service Contract renewal order form, you will receive an invoice. New registration codes will be sent to you after receipt of your payment.
 

Other Support

Outside the support given through the SimaPro service contract, PRé can organize (in house) trainings or reviews of your LCA study. LCS can further assist in data collection, methodology development and in writing simapro wizards.  

Please contact us to learn more about the various possibilities.